​Outsourcing, the new Mantra of PR and Marketing Firms

Carrie Bono
September 7, 2017
152 Views

There are many new developments in the marketing, PR and advertising industry. Some of them are driven by new technologies and software and some by volatile markets and hard competition. Compared to the marketing scene just 15 years ago, the new digital age marketing looks a lot more like rocket science. All the viable methods that can be used in marketing, the channels through which marketing operates and the metrics to take care of are what’s making marketing much more complicated.

As a matter effect, it has become very difficult for marketing teams to deliver the best results. There is a lot of ground to be covered. This has opened the door for PR and marketing firms that specialise in providing professional services to small and midsized businesses, as well those focusing on big corporations, to offer their expertise through outsourcing.

Let’s explore how the new trends have made outsourcing the new mantra of PR and marketing firms.

Customer-centric Approach

The standard methods of in-house marketing departments can be summed up into the following categories: outdoor hoarding, TV advertisements and social media activity. All these rely upon one slogan or a message that can reach as many people as possible.

But from what we’ve seen, the new trends are more focused on reaching wide audiences by customizing the messages and the approach for each of them. Identifying and getting to know each demographic is very difficult. Focusing on this alone will eat up a huge amount of an organization’s resources, not to mention that by focusing on this, managers can easily lose sight of the core business goals.

Also, with the increasing number of products and services the job of a marketer is not getting any easier. All this creates an excellent opportunity for businesses to outsource delicate projects to a marketing agency that will get them professionally polished.

Timing is Everything

With the social media platforms becoming a more important part of all marketing campaigns, it has become imperative to plan marketing and PR activities down to every little detail. This, of course, includes timing of the posts, videos and media stories.

Beside this, a strong social media presence requires more and more real-time activity. This is why outsourcing has become so popular. It is really hard to focus both on the business and on a marketing campaign, when one has to have pre written notes, messages and posts, sometimes even weeks in advance; and this is exactly what an outsourced marketing firm does.

By answering to question in real-time and by maintaining consistency through all social media channels your business will experience the benefits of increased customer loyalty, satisfaction and retention rates. But keep in mind that, when it comes to good timing, the agency you outsourced your PR or marketing projects to has to know what goes on in your business in order to provide more accurate answers to the public.

Data is Everything

The future of successful PR, marketing and advertising strategies will be heavily determined by how well the data is being gathered, stored and interpreted. This doesn’t only mean that marketing agencies will have to design strategies after they get all the relevant data, but they will also have to be able to report back to organizations with metrics of the current strategy’s quantitative impact on ROI.

Sometimes, the most valuable data can only be gathered in the field, while in contact with real customers. This is something marketing agencies also have the means to accomplish for businesses whose projects they are taking care of.

Good results are something you can use to justify your spending and it makes it easier for managers to convince the employees who outrank them to invest more in outsourcing marketing and PR projects. Just make sure that you have clear insight on the values of won marketing opportunities, as this is a clear indicator of how efficient a marketing campaign is.

As you can see, any serious marketing, PR and advertising campaign will have to cover a lot of ground to be able to send the right message to a specific target audience. This is why outsourcing of these campaigns became a trend many businesses adopt as standard procedure in their operations. In order to get a better understanding of this matter, you can look a bit deeper and research some of the available options.

 

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