Avoiding the 5 Marketing Mistakes that Stop Ecommerce Empires in Their Tracks

March 15, 2018
303 Views

If you spend five minutes scouring the web for fresh business ideas, chances are you’ll run into the suggestion of opening up your own digital shop ASAP.

But while ecommerce businesses might be all-the-rage right now, gaining traction isn’t as simple as it seems.

Sure, getting started is relatively simple and you can store sales quickly.

However, it’s crucial that those looking to get into ecommerce marketing understand the most common snafus that trip up would-be success stories. The following five mistakes are easy to spot, granted you take the proper steps to align your marketing to avoid them.

Compliance, Regulations and Legal Loopholes

Just because you’re working in ecommerce marketing doesn’t mean you don’t face the most common challenges of compliance.

Whether it’s accepting payments or staying in line with online business regulations, something as seemingly simple as not having a terms of service page could spell disaster for your business. Before getting started, make sure to do your homework from a legal perspective.

Related image

Flaky Vendors

Among many of the biggest misconceptions about the state of ecommerce, much of the public believes that dropshipping and sourcing vendors are totally effortless.

Not true.

If you’re getting products from the likes of AliExpress or another third party, you’re essentially beholden to their backups and wait times, too. If your customers are often stuck waiting long periods of time for products or you fail to deliver the right products, your reputation will quickly take a nosedive.

While there’s nothing wrong with using a third-party vendor, simply manage your customers’ expectations accordingly when it comes to time.

Excessive Shipping Costs

On a related note, one of the most common reasons for unhappy ecommerce customers is unexpected or excessive shipping costs.

Don’t promise or promote low-priced products and then slap on a massive shipping fee: your would-be customers will feel cheated as a result. Instead, come up with a pricing structure that makes sense and results in no surprise upon checkout.

Poor or No Return Policy

Not only does having a return policy give your potential customers peace of mind, but also helps protect your store from a legal standpoint. Also, not having such a policy often results in lost business as customers don’t want to take the risk on a relatively new store.

The good news? Drafting a policy doesn’t have to take long: take a look at this sample return policy template for reference and personalize it accordingly for your own site’s needs.

Looking Too Much Like a Template

With so much competition out there, you can’t afford to look like your site or store popped straight out of a template. To avoid feeling like another face in the crowd, paying attention to the elements of design such as your branding, color scheme and logos are all a must-have.

Looking at some of the best ecommerce site designs for inspiration, it’s clear that there’s no one-size-fits-all approach to stylizing your storefront. If necessary, splash the cash for a designer from the likes or 99designs or Fiverr to help you out with creatives to ensure your site stands out.

Sometimes it’s best to learn what not to do in order to build a marketing strategy that’ll last for the long-term. Understanding these pitfalls will not only protects your business’ well-being, but ensure that you create a shopping experience that differs from the competition.

You may be interested

The Key Differences between Shared vs Managed WordPress Hosting
Web Hosting
22 views
Web Hosting
22 views

The Key Differences between Shared vs Managed WordPress Hosting

Carol Gilmore - September 14, 2019

Web hosting / WordPress are one of the main reasons for the success of any website. There are different types…

How SSL Works and Why You Should Secure Your Site with HTTPS
Technology
62 views
Technology
62 views

How SSL Works and Why You Should Secure Your Site with HTTPS

Jessica Connor - September 12, 2019

It's no news that protecting sensitive information is important when using the internet. Email passwords, internet bank logins, and credit…

5 Digital Marketing Trends to Look Out for in 2019
Tech Updates
37 views
Tech Updates
37 views

5 Digital Marketing Trends to Look Out for in 2019

Danish Meraj - September 11, 2019

2019 is finally here and it has brought some new marketing techniques that only a few companies are aware of.…